FAQs

Which subjects can Edinburgh Tutors provide a tutor for?

We cover all the main exam subjects including English, Maths, Biology, Chemistry, Physics, Spanish, German and French. Primary school tuition is an increasingly important area where we provide tutoring support. We also cover a range of other subjects and skills. For example; Our study skills programme is designed for students who are finding it difficult to plan their study. We also provide tutors for students who have special educational and learning needs. Click for a list of subjects.

Who are your tutors?

We work hard to recruit a strong mix of tutor talent in the team. Our tutors include teachers, academics and many are bright graduates and undergraduates all have a proven ability to tutor successfully. In every case, we carefully select and vet our tutors for their excellent grades and ability to tutor.

Is online tutoring as effective as physical presence tutoring in the home?

Yes, it is. Early in 2020 many parents and tutors were either unsure or instinctively felt that online video face to face meetings and sessions were in some way inferior. An unforeseen but positive side effect of the Covid Pandemic has been to dispel finally the concerns of our tutors and clients. Most of our clients now prefer online and students certainly see the benefits, flexibility and useful tools that online tutoring brings to their study plans.

Which geographical areas does Edinburgh Tutors cover?

Our online tutors of course provide support to students throughout Scotland the UK and further afield. We provide home (physical presence) tutoring to homes within around five miles of the city centres of Edinburgh, Glasgow, Aberdeen and Stirling. We may have Tutors who are prepared to travel further, or we can arrange for you to meet with the tutor halfway, or in town at the library. Since 2020 most of our tutoring is geography neutral and online, it’s safe and very effective but of course, we will make every effort to find you a physical presence tutor if that’s what the need indicates.

When should I start tuition?

That depends on the needs and objectives of the student.  It is usual for students facing exams where they need specific grade results to start tuition in September for Exams in May the following year. Some students require ongoing tuition to achieve their objectives and have a private tutor as a normal part of their schooling, others need only a few weeks to resolve a particular study issue. Our advice is to assess the needs of the individual with our experienced manager Alicja MacIntyre who can advise on timings and budget settings.

Will the tutor travel to our home?

Yes, and the cost is included in the hourly rate for the session. If you live more than around five miles from central Edinburgh, we would ask you to travel to the tutor’s address or a mutually convenient location in the city.

How much does it cost?

The fees start at £34/hr, and can go higher for the “top tutors”. We guarantee the agreed price for the duration of your tuition with Edinburgh Tutors.

How is payment made?

You will be invoiced monthly by Edinburgh Tutors Ltd for what has been received from the tutor. The payment can then be made either by cheque or BACS.

What is the ideal number of sessions?

There is no minimum, number but the idea is for tuition to be an ongoing programme for the pupil. To deliver improved outcomes 1.5 hours is a better value than 1 hour and two hours for most (but not all children) is too long. Traditionally tuition seems to have been 1 hour, our experience is that the tuition in such a case is reaching its peak in effect just when it runs out of time. However, we also have children who prefer shorter more frequent tuitions. For most, however, you get the best results from 1.5 hours once a week over a minimum of three-six months.

Why are many of our Tutors Undergraduates?

It’s a question we are often asked and there are two reasons. First, we want academically excellent specialists, who have also recently succeeded within the Exam System. This profile leads us to gifted, young, undergraduates and academics who can immediately relate to the needs of your child and who has the best and most recent experience of the exam system from the sharp end. The second reason is simple, it’s difficult to find the very best teachers. Our experience is that many are excellent generalists and if they are typical teachers fully employed in their schools or ‘between jobs’. Where we find excellent teachers, who fit the demanding Edinburgh Tutor profile, we hire them – but our main task is to supply clients with the best, in our view and for tutoring the exam system, the best undergraduates have the edge.

Do you provide tuition for adults?

Yes, we provide tuition for any age group. We often have adults who have returned to education studying a variety of subjects, the most common being English, Languages or Science related subjects.

When do our tutors work?

To fit with school commitments, school level tuition is mainly carried out during the evening or weekend. Adult tuition tends to be through the day. We are flexible, a time is agreed between the tutor, tutee and ourselves that fits in best with everyone’s commitments.

What is the minimum session time?

We feel that 1½ hours is the optimum length for a tuition session. Where Primary tuition is involved then this tends to be for 1 hour. The 1½ hour session allows the tutor and tutee a good length of time to achieve a lot of work and overall gain the best results.

How frequent are the sessions?

The majority of tuition is received weekly. We also have clients who prefer fortnightly sessions with their tutor. Often tuition is increased leading up to exams. We are flexible and understand that breaks may be taken during holidays.

Which is better online or one-to-one in the home?

Before the Pandemic, most parents instinctively favoured the traditional in-home approach. Today 98% of our tuition is one-to-one online and as restrictions ease the great majority are sticking with the online option.
We provide both physical face-to-face tutoring in-home and online and together we can choose what’s optimum for your situation. Our clients who choose online one-to-one do so for the following reasons:

  • Flexibility
  • Students and parents love the ability to work whenever and wherever with no disruption to family members and in an environment and a location that they choose to allow maximum concentration.
  • Functionality
  • Whatever the mainstream meeting tech you prefer to use, online sessions will deliver a one to one tutoring experience where you can easily focus; exchange files, work on past papers, write and review whiteboards, record the session and much more.
  • Safety security and time-saving
  • There are no time-consuming travel issues, no concerns about Covid or other personal security issues.

What are the terms and conditions when I choose Edinburgh Tutors or a sister company to provide tuition?

You can download a pdf of the full terms and conditions here: Terms and Conditions of  Agreement 

Upon agreeing to proceed, you will receive an email from your Tutor Services Manager which will normally be Alicja McIntyre or Joanne Baird. It will confirm what has been agreed, what happens next and looks something like this (below) although it will be personalised to cover your specific needs.

Sample content for the email to a client confirming appointment and what next

Following our earlier phone conversation, I’m emailing to confirm that your tutor will call you to discuss and arrange a suitable session time

It’s best to call your tutor directly if you ever need to change the date or time of a session as that way, it’s faster and more convenient for you and the tutor but if you have any issues getting through to the tutor, you can contact me for assistance on 07917454473.

The cost is £XX/hr, and we will invoice you monthly via email, for received tuition in the previous month. Your agreement is with us directly not the tutor we supply, who is under contract to us, is paid by us separately and may not be paid by you directly for tuition in any circumstances. Please give your tutor at least 24 hours notice if cancelling or rescheduling the session. If the session is cancelled at the last minute, we may need to invoice you for that session. Please look out for the invoice email (and check your junk mail) as the email address is from our accountants lorna.gaved@mccreathca.co.uk.  

 We will use the billing address provided by you 

We recommend 1-1,5hour sessions per week, but that’s flexible and can be discussed and arranged with the tutor directly. 

Please do let me know if you have any issues that arise and you need to discuss, or if you want to stop tuition, that will help for billing purposes. We are providing this service to you in good faith and under a few but important conditions please read them carefully they are summarised below and appear on our website. If you have any concerns in this regard then I am happy for you to call me back or email me.

Thank you for your business. You have made an important and positive decision in choosing us to provide your tutor and we are looking forward to successful tuition to build your child’s confidence and skills over the coming months. 

The agreement email will also have in the footer an extract from the terms and conditions of sale:

Extract of Terms and Conditions of Sale

Your agreement is with us; Edinburgh Tutors Ltd trading as Edinburgh Tutors, Glasgow Tutors and Tutors in Aberdeen hereafter referred to as ET or Us The period covered by the agreement is for twelve months from agreement to proceed or is governed by the length of time the tutor we provide provides you with tuition services where that is longer than twelve months. The twelve-month period does not imply you must take tuition for twelve months and you may cancel at any time and be invoiced only for tuition received, subject to the cancellation policy (below) which is designed to discourage frequent and short term cancellations.

Payments for tuition where we provide/arrange the tutor/tuition

For your protection and comfort when dealing with a new company, you pay after you have received tuition. The cost is £35/hr, and we will invoice you monthly via email, for received tuition in the previous month. Please look out for the email (and check your junk mail) as the email address is from our accountants – lorna.gaved@mccreathca.co.uk.  

You agree to pay us within 14 days of the invoice being sent to you by email. Should there be any reason you are not able to pay you must contact ET within the payment period specified in the invoice. If you do not pay on time then tuition ceases automatically, if there are any issues it’s best to give us a call early.

The Tutor / Agency and you

The tutor in this document; is a tutor provided, or supplied, or arranged by ET as agents or contractors ie. The Tutor we arrange for you and who will contact you to arrange a tuition schedule following your introduction email.

The Tutor is provided by ET to you and is under contract to ET concerning the services we provide

The Tutor is explicitly forbidden from seeking payments directly from you or receiving payments directly from you or your agents and for any reason. You agree under the terms of our agreement not to pay the tutor or cause the tutor to be paid directly by you, or others acting for you and for any reason. You must not encourage the tutor to circumvent or otherwise renege on their agreement with us. Should you break this condition for any reason you accept we will bill you for the losses incurred (calculated by the average lifetime value of a client and/or the costs associated with marketing and administration).

Cancellation

Please give your tutor at least 24 hours notice if cancelling or rescheduling the session. If the session is cancelled very late, we will have to invoice you for that session. We take a sensible view of cancellation and will invoke the cancellation schedule only where there is a loss of earnings to the tutor, that decision is made after consultation with the client but is ours to make.

The schedule of fees for cancellation of a session(s) is as follows:

48 Hours plus No charge
Under 48 hours  and more than 24 hours 50%
Under 24 Hours  100%
 This extract is provided for your convenience as a summary of the Terms and Conditions of Sale. You may download the full terms and conditions that apply to our agreement to supply tuition here; Terms and Conditions

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